Privacy Policy
Replicate ("we", "us", "our") operates the website replicate.com.mv (the "Site"). This page explains what information we collect from visitors and customers, how we use it, and the choices you have.
Information We Collect
We collect information in the following ways:
- Account information: if you create an account or sign in with Google, we store your name, email address, and (if you sign up directly) a securely hashed password.
- Order information: when you place an order, we collect your name, phone number, email address, delivery/pickup preference, and the items you've ordered.
- Contact form submissions: if you message us through our Contact page, we collect your name, email, and message content in order to respond to you.
- Shopping cart data: your cart contents are stored locally in your browser (not on our servers) until you check out.
How We Use Your Information
- To process and fulfil your orders
- To contact you about your order status, via email, phone, or Viber
- To respond to inquiries submitted through our Contact page
- To maintain your account and order history if you've signed in
- To improve our Site and product offerings
We do not sell your personal information to third parties.
Third-Party Services
We use a small number of trusted third-party services to operate the Site:
- Supabase — for account authentication and storing order/product data
- Google — if you choose to sign in with your Google account
- Resend — to deliver emails sent through our Contact form
- Cloudflare — to host and deliver our website
These providers process data on our behalf and are bound by their own privacy and security practices.
Payment Information
When online payments are enabled on our Site, payments will be processed through Bank of Maldives' BML Connect service. We do not store your card details on our own servers — this information is handled directly and securely by BML.
Data Retention
We retain order records and account information for as long as your account remains active, or as needed to comply with our legal and accounting obligations.
Your Rights
You can request to view, update, or delete your personal information at any time by contacting us at sales@replicate.com.mv.
Cookies
We use limited local browser storage to keep your shopping cart and sign-in session working correctly. We do not use tracking cookies for advertising purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us at sales@replicate.com.mv or via Viber.